Returns and Warranty
30-DAY NO QUESTIONS ASKED MONEY-BACK GUARANTEE
We’re so confident that you’ll love your purchase from Sensory that we offer a 100% satisfaction guarantee. If for some reason you’re not completely satisfied with your order, simply contact us within 30 days at firstname.lastname@example.org or 866-387-6762 for a full refund or exchange, no questions asked.
To begin a return, click here. Please note that return shipping charges are the responsibility of the customer. Most returns are processed within 2 to 3 weeks of receipt of the return.
For more than three decades we’ve been proud to supply best-in-class socks that set the standard for quality, performance, longevity and durability. All Sensory products sold through an authorized Sensory dealer or online marketplace come with a Lifetime Guarantee that our socks will be free from any defects due to materials or workmanship for the life of the sock. We will replace any product that has a defect due to materials or workmanship.
Our Lifetime Guarantee does not cover damage caused by normal wear and tear, accident, improper care or cleaning, non-standard use, negligence or lost or stolen property.
To qualify for a replacement, please return your product in addition to proof of purchase, such as a copy of your receipt, credit card statement or packing slip. To begin a return click here.